Mark Frary

New air routes leave Turks and Caicos well connected

By at March 15, 2016 | 2:00 pm | 0 Comment

More international tourists and better regional connections mean that the Turks and Caicos Islands’ principal airport is well positioned for a bright future. The UN’s International Civil Aviation Organization predicts that intra-Caribbean and Central American passenger numbers will grow by 7.8 per cent a year up to 2031, while traffic between the region and North

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My flight to Brum landed in Cardiff…

By at February 7, 2016 | 2:11 pm | 0 Comment

If your airline dropped you off in the wrong city, I’m sure you’d want more than £100 in compensation. That was what happened to reader Mike Reed in December, on his Flybe flight back from Amsterdam to Birmingham. All had gone smoothly on the outbound leg of his work trip, but he says things started

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Wearable technology and business travel

By at November 13, 2015 | 2:16 pm | 0 Comment

Excited by Apple watches, smart clothes and other wearable technology? Or are you the sort of person who sneers at users of so-called ‘jerktech’? Whatever your views, there is no denying that wearable technology is hot right now. Read the rest of this article in Buying Business Travel

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Universities meet the creative challenge

By at October 9, 2015 | 2:13 pm | 0 Comment

The story of Kodak shows just what can happen if you fail to future-proof your business. Steve Sasson, a Kodak engineer, invented the digital camera in the mid-1970s but the company’s failure to embrace the new technology quickly enough, in the belief that its film business would continue to bring in healthy revenues, proved catastrophic.

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Google: rich social search and the anticipation game

By at September 23, 2015 | 2:25 pm | 0 Comment

Google’s first results page has come a long way since the company launched 17 years ago. When we first started using that rather clever search engine, the page it threw up with a very simple affair. Read about how Google looks now

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How to claim for flight delays

By at September 23, 2015 | 2:21 pm | 0 Comment

It’s high summer, millions of us are off on holiday — and some will inevitably suffer delays or cancellations. If you’re one of them, you may be entitled to assistance and compensation under European law. Here’s my step-by-step guide to getting what you’re due.  

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The toothless CAA can’t get us justice

By at September 23, 2015 | 2:19 pm | 0 Comment

Useless. Shambolic. Inept. Toothless. If just one of the readers of my weekly column used these terms to describe the Civil Aviation Authority (CAA), it would be worrying. Yet time and again readers have written to me using those adjectives, and plenty more besides, to say an organisation that styles itself as a consumer champion

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Time to put your best digital face on

By at September 23, 2015 | 2:18 pm | 0 Comment

In the enormously competitive scramble for placements, internships and jobs, making your digital profile work for you is vital. With so many candidates to choose from, looking good online could make all the difference. Read more on The Times website

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Are you on top of the newest Twitter features?

By at September 23, 2015 | 12:26 pm | 0 Comment

Destinations, attractions and other tourism businesses will soon be able to promote themselves even better on Twitter thanks to a new feature being tested by the microblogging network. Twitter is testing the idea of dedicated pages for products and places – called collections – which feature images, video and information such as a description, price,

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Have we reached peak Instameet?

By at January 20, 2015 | 12:36 pm | 0 Comment

The Australian state of Queensland has gained the record for the world’s biggest InstaMeet, which are rapidly becoming a must for digital marketers. They originally grew up as a way for IGers to meet with like-minded people but tourist boards quickly realised their potential to spread the word – or more accurately the picture –

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